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Monday, July 2, 2018

Human grievances when implement the technological change

 Human grievances when implement the technological change
Difficult in manage outsource locations and delay in supplier payments
Operation mechanisms are comparatively complicated, even though there are two manufacturing locations many outsource locations produce the goods to ship. To some outsource locations materials are provide by the company and other outsource locations source their material themselves. So two different cost structures are there with two different purchasing mechanism and sometime one outsource locations are follow both ways to provided goods to company. Such situations are not address by the system previously hence many disparage situations were occurs. Hence suppliers are dishearten due to hold of their payments and it will tend to create many disparate situations.

   Delaying the shipments to the customers
Eventhough the intention of implement ERP system to facilitate and provide better services to overseas customers, it was experience there are many disputes occurs within the system when cargo dispatch from the factory. Due this reason many containers were unable to load on the planed vessels and claim for delay shipments by customers. When tailored the system many work in progress stores were define to get the correct cost absorption to the product, hence all products should pass these relevant locations to accomplish as finish good. But due to many inter dependencies within the system it was congested without appear the sufficient finish good stock in loading warehouse, and general users cannot identify the exact module where it got stuck.  

     Depressed workforce and tendency to leave the organization.
More talent people are heavily depressed the situation irrespective of their age limit but more young executives are leave the origination due to this unwanted pressure and old chaps were remain without voicing & challenge the situation. Later it realize there are few young people remain in the organization who earn the knowledge & experience by on the job training that can rectify the situation by identifying the exact details penetrate the system in depth. But this process took comparatively long period and it setup some organizational hierarchy as well.
System authority structure not accord with the actual work authority structure. Redefine the real work authorities are much hard and harmful for the business continuation with human factors. The emotional cycle of change which shows here, explain the same like it explain in TAM (Technology Acceptance Model) model. It shows human stability how affect with new operational platforms especially on technology moves. When it change the adopted life & working pattern such resistance occurs naturally as a human behavior. What it can do to minimize the damage reduce and manage the emotional & behavioral levels. The other way is reduce the time for adoption the change. To manage above two factors following three major undertakings are vital on the change.
1.      Well enough training to real users who perform the job on floor
2.      Proper leadership with well awareness of the change requirement
3.      Flawless communication to explain the broad need of the change.

In such system implementation, it may not enough to train only the performing part to users. They should have overall training of the entire system architecture to understand what action will have an impact on where in the system. High caliber leadership is really essential with the knowledge of change to balance and motivate the team of users. If such malfunction occurs he should able to get immediate remedial actions make ease to the users till they familiarizes to the system by themselves. Communication is nother vital parameter of successful implementation by informing to all users the real impotency of the system implementation. If all users aware the big picture of the implementation it will really help to achieve the required attitude from the users. Hence all internal variable can manage in order to shape up the external variables with a proper blen of above three factors.

  Conclusions
Technology Acceptance Model is very popular to explain the guess of system use specially technology base systems. Here the experienced with describe example manage the people grievances is most important. The TAM is give good enough platform to pre study the possible and potential issues that can be arise. Further the external variable are not uniform and it vary place to place and situation to situation. Hence the effective factors should read before decisions of systems implementation in depth and detail to avoid any malfunctions after implementation of such systems. Even the same system with same users may behave differently in changed environments. External factors  

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