How
to apply Balance Score Card
Competition
has become so intense that managers do have less time to respond to market situation.
Efficiency in operation and the profitability are. the key words in driving
organizations today to remain competitive. The rapid technology development and
improvement in communication have forced the manager to deal with a large
quantum of data and arrive at the decision which would produce results
comparable to market standards. This makes the process little too complex.what
they perhaps needs in some benchmark in indicators to process the data
objectively and to come to a conclusion not only correctly but also quickly..
According
to BSC collaborative, there are four barriers to strategic implementation. They
are
1.vision
barrier -No one in the organization understands the strategies of the
organization.
In this situation, the organization is
difficult to achieve to its targets without knowing the targets by the
employees and all. Toprevent from this barrier,the all employees should be
known the targets of the organization , by when the targets to be achieved.So
in our bank all employees should have the significant knowledge about its
targets.Through training session they can be educated
2.People
barrier-Most people have targets but they have not linked to the strategy of
the organization.
In this situation, in order to cross
this barrier, all employess should be in one target as well they should have
same vision.
3.
Resource Barrier-Time, energy and money are not allocated to those things that
are critical to the organization.
The management should understand the
need of the bank and Time, energy and money is most important to implement the
balance score card in the bank. Allocation of time energy, time is not wastage
at all
4.Management
Barrier-Management spends too little time on strategy and too much time on
short term tactical decision making
The bank should be expected the strategically
decision from higher management than the tactical management. So they should
have enough time to allocate to get strategic decisions
Therefore,
through this research paper they have devised a process of calculating a
suitable bench marking figure called balance score through which the
achievements of the performance in the implementation of the strategy by the
firm can be evaluated
Balance
score card is a system that enables the organization to clarify their strategy
and translate them into action. It is a system derived from the strategy
reflecting the business objectives which the firm had set for it self.
Balance
Score card consists of 4 categories. They are,
1)Financial
Perspective-It evaluates the profitability element of the strategy
2)Customer’sperspective-It
identifies the target market, segments and measures the company’s success in
these segments.
3)internal
andbusiness perspective –It focuses on internal operations.
And
4)
learning & growth perspective- It identifies the capabilities in which the
organization must excel in order to achieve superior internal process that
creates value for customers and share holders.
Our
bank applies Balance score card to achieve its targets.
First
metrics should be designed to support strategies. According to Kaplan and
Norton there are typical allocation across four perspectives.
1-Financial
(22 %)
2-Customer
(22%)
3-Internal
(34%)
4-learning
and growth (22%)
No comments:
Post a Comment