BSC framework for an orphanage of children

BSC framework for an orphanage of children (within the age group of 0 to 18).

·       Financial Perspective – focuses on the financial data of the institute. The orphanage’s main source of income is donations and government incentives and support. Whereas, the expenses include all outflows in order to provide the needs of the children. The orphanage will budget for each kid – provisioning for the basic needs as a priority.

·        Internal processes perspective – focuses on how well the institute is doing and the facilities provided to satisfy the children. For e.g. educational opportunities (e.g. hiring tuition teachers for additional teachings), leisure opportunities (e.g. playground), support for basic religious activities (e.g. Sunday school, Sil sessions on poya days, Sunday Mass programs, etc.)

  Learning and Growth perspective –focuses on learning and implementing new and better strategies for improvement purposes. Orphanage could have an in-house schooling system for kids who is not mentally stable to mingle with society yet. Also, for kids below 5 years, a day care facility could be operated. Where, normal kids are also admitted for the daycare therefore there will be a mix of children – this might boost the orphan kids’ mentality as well.

·      Customer perspective – focuses on satisfying customers. The customers of the orphanage are orphans. The customer perspective is therefore to satisfy the orphans. The children should not be felt like orphans but normal kids. Adequate facilities should be provided while basic need satisfaction is a must. The children should be treated well – if not; the parents and the government will get intervened in the operations, thereby restricting the freedom of operations.